How to update, restart and reset your HTC Rhyme

We show you how to keep your phone updated and how to restart and reset the device if you encounter problems
This guide will show you how to update your phone's firmware and how to restart and reset the phone, both with the interface menus and with the phone's hardware keys - in the event that the screen stops responding.
How to update the handsetIt's a good idea to make sure your HTC Rhyme is as up-to-date as possible by checking for new software updates regularly. This will make your phone more secure and can fix bugs and add new features over time.

1. From the homescreen, press the phone's ‘Menu' button.
2. Tap ‘Settings'.
3. Tap ‘Software updates'.
4. Tap ‘Check new'.
5. If there's a new update the phone will prompt you to install it. Follow the on-screen instructions - eventually you'll be prompted to tap ‘Install now'. You'll then be asked to confirm this step by tapping ‘OK'.
6. When the update is complete the phone will restart automatically.

How to restart an unresponsive handsetIf the phone becomes unresponsive you can restart it without using the touchscreen interface.

1. Press and hold the power button for 10 seconds then release. The phone will switch off.
2. Press the power button to turn the phone back on. Hopefully this should fix an unresponsive freeze-up.

How to perform a factory resetIf the phone has a serious problem you can try restoring it to factory default settings by performing a factory reset, also known as a hard reset.
Note, however, you should be absolutely sure you want to go ahead with one because it will wipe all your stored data permanently.
If possible you should back up any important data before going any further.

1. From the homescreen, press the ‘Menu' key.
2. Tap ‘Settings'.
3. Tap ‘SD & phone storage'.
4. Tap ‘Factory data reset'.
5. Tap ‘Reset phone'.
6. Tap ‘Erase everything' to confirm.
7. The phone will take a few moments to perform the reset and then restart automatically.

How to perform a factory reset on an unresponsive handsetIf the phone is unresponsive you can perform a factory reset using the handset's physical controls

1. Press and hold the Volume Down button and briefly press the Power button.
2. A screen with a picture of three Androids should appear, when it does release the Volume Down button.
3. Use the Volume Down button to cycle down the menu which appears and highlight ‘Factory reset'.
4. Press the Power button to select ‘Factory reset'.
5. The phone should now go through the reset process and will restart automatically.

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